Shipping policy

[ CLASSIFIED DIRECTIVE : DEPLOYMENT & LOGISTICS ]

Artifacts are processed and extracted from the vault within 48–72 hours of initialization. Encrypted tracking coordinates are transmitted to the designated terminal immediately upon dispatch. Silence during this processing window is standard protocol.

Urban Chapter operates a global logistics network. Transit durations vary according to destination coordinates, carrier routing, customs procedures, and regional operating conditions.

Processing Window

Orders are processed within 48–72 hours after successful payment authorization. Processing times may extend during chapter launches, limited releases, public holidays, or periods of elevated transmission volume.

Domestic Deployment

For shipments within India, estimated transit time is generally 3–7 business days following dispatch. Delivery timelines may vary depending on destination and carrier performance.

International Deployment

International shipments are available to supported regions worldwide. Estimated delivery windows generally range from 7–21 business days after dispatch, depending on destination country and customs clearance procedures.

Tracking Coordinates

A tracking reference will be transmitted to the email address provided during checkout once the artifact has entered the logistics network. Tracking updates are provided by the designated carrier and may occasionally experience synchronization delays.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges. These charges are determined by the destination jurisdiction and remain the responsibility of the recipient unless otherwise specified during checkout.

Address Accuracy

Operatives are responsible for ensuring all delivery coordinates are accurate before initialization of an order. Urban Chapter cannot guarantee successful delivery where incorrect, incomplete, or outdated address information has been supplied.

Delivery Confirmation

Once a shipment has been marked as delivered by the carrier, responsibility for the artifact transfers to the recipient. Urban Chapter is not liable for packages lost, stolen, or misplaced after confirmed delivery.

Operational Delays

Delivery schedules may be affected by weather conditions, customs inspections, carrier disruptions, labor actions, geopolitical events, or other circumstances beyond our operational control.

Secure Transmission Support

For logistics inquiries, tracking issues, or deployment assistance, contact:

support@urbanchapter.store

By placing an order, you acknowledge and accept the deployment procedures outlined within this directive.